1. INTRODUCTION:

I Kalpana Milind Khot, am a Sole Proprietor having office at A/302, Ravi Estate, Off Pokhran Road 1, Thane(W) 400606, offer the Services (“Services”) to our Users (“Users” or “Registered Users”) who use our website of the Coach Kalpana Khot viz. www.kalpanakhot.com (“Website”). References to "You", “Users”, “Your” shall mean the Users (including Customers / Subscribers/Guests) accessing and using the Services and the Website.

I respect the privacy of everyone who visits or uses our Website. This privacy policy (“Privacy Policy”) describes the procedures for collecting, using, and disclosing your information which you share with me for availing the Services or accessing the Website (“Personal Information”). It also describes the principles and practices that apply to Personal Information collected from Users of our Services, over telephone, e-mail communications or during meetings.

This Privacy Policy is updated from time to time. We recommend you to read this Privacy Policy so that you understand our approach towards the use of your Personal Information.

When You visit the Website, you are not required to provide any Personal Information unless and until you choose to avail the Services. In addition to this, by agreeing to avail the Services and by submitting your Personal Information, you consent to the collection, transfer, processing, storage, disclosure and other uses described in this Privacy Policy.

We will not knowingly disclose your Personal Information to third parties, except as provided in this Privacy Policy. We will take reasonable steps to protect the security of the Personal Information we collect from you.

2. DEFINITIONS:

“Website” shall mean www.kalpanakhot.com and mobile application owned, operated and managed by us.
“Register” shall mean registering to the Website to avail the Services provided by the Website.
“Services” shall mean various Services offered by the Website or published on any social media including but not limited to Facebook, LinkedIn, Instagram, WhatsApp (“Digital Campaign”) e.g. download of blueprint as provided on such websites and providing feedback thereon.
“Users” shall mean Users who visit and access the Website or Digital Campaign and who may Register to avail Services.
“You” or “Your” or “Yourself” refers to the Users or viewers of this Website.

3. INFORMATION WHICH IS COLLECTED AND STORED:

This Privacy Policy applies to Personal Information collected and controlled by us, about the Users’, when they consume Services and register on the Website for various Services. For the provisions of Services, User is required to access Digital Campaign and provide Personal Information. For purposes of this Privacy Policy, “Personal Information” means information that can be used to personally identify the User, including but not limited to User’s name, residential address, telephone/mobile number, e-mail address, age, gender, educational qualification, occupation/business, extracurricular activities and other information in relation to the User’s.
User understands that User shall be solely responsible for the accuracy and truthfulness of the Personal Information shared with us. In the event the User is sharing any Personal Information on behalf of a third person, the User represents and warrants that he has the necessary authority to share such Personal Information with us and we shall not be responsible for verifying the same. The User understands and acknowledges that such Personal Information shall be subject to the terms and conditions of this Privacy Policy.

DIGITAL CAMPAIGN: You may access to our Digital Campaign and provide personal information through such campaign. You understand, acknowledge and agree that such campaign providing organisations may retain your Personal Information and they may use such information as per their privacy policy. We shall not be liable to you in whatsoever manner in connection the usage of Personal Information by such campaign providing organisations.

4. COOKIES:

We may set “cookies” on the use of the Website by Users. Cookies are small encrypted files, that a site or its service provider transfers to Your computer’s hard drive through Your web browser that enables the site’s or service provider’s system to recognize Your browser and capture and remember certain information to enhance Your experience and cater to Your needs better.

5. HOW WE USE PERSONAL INFORMATION:

The Personal Information is collected and used to: (i) provide and improve the Services (ii) monitor User activity, such as keyword searches or new postings, and more effectively manage traffic on the Website (iii) provide better Services (iii) assist You with technical difficulties (iv) manage our relationship with You (iv) maintain and update our records (v) monitor suspected fraud, misconducts and unlawful activities on the Website (vi) maintain and update our records (vii) enable You to receive information or notification of our new services through emails or SMS or WhatsApp massages.

You agree that we may also use the Personal Information to contact You and deliver information to You that, in some cases, are targeted to Your interests, such as targeted User advertisements, promotions, and communications relevant to Your use of the Website and Services. By accepting this Privacy Policy, You expressly agree to receive this information. You shall have a right to opt out an option of receiving the advertisements. We may share with third party service providers certain information, such as browser capabilities or operating system, that we have collected in order to better understand which advertisements and services may interest you. We may retain such information for as long as is required to fulfil our business objective even after completion of provisions of Services.

We will retain your Personal Information only as long as it is reasonably required or otherwise permitted or required by applicable law or regulatory requirements. We may also retain your Personal Information so long as it is necessary to fulfil the purposes for which it was collected (including for purposes of meeting any legal, administrative, accounting, or other reporting requirements). Your Personal Information is safeguarded against inappropriate access and disclosure, as per this Privacy Policy.

6. DISCLOSURES:

Keeping in mind the rules regarding Privacy Policy, we may send, rent, share, distribute, lease or otherwise provide or disclose User’s Personal Information to third parties in the following circumstances –

• Administrators – We may provide access to User’s Personal Information to any of our authorised administrator for an internal business purpose, who shall be under confidentiality obligations towards the same.
• Affiliates – We may provide Personal Information that we collect to our affiliates. For example, we may disclose Personal Information to our affiliates in order to respond to Your requests for information or Services, or to help limit Your receipt of marketing materials You have requested not to receive.
• Third-Party Applications – We may share Your information to third party application, for example when You choose to access our Services through such an application e.g. Facebook, LinkedIn, Google, Instagram etc. You understand and acknowledge that we are not responsible for the way those third parties use Your information, so You should make sure You trust the application and that it has a Privacy Policy acceptable to You.
• Joint Marketing Arrangements – Where permitted by law, we may provide Personal Information that we collect to joint marketers with whom we have a marketing arrangement, if any. We shall require all joint marketers to have written contracts with us that specify appropriate use of Your Personal Information, require them to safeguard Your Personal Information, and prohibit them from making unauthorized or unlawful use of Your Personal Information.
• Persons Who Acquire Our Assets or Business – If we sell or transfer any of our business or assets, certain Personal Information may be a part of that sale or transfer. In the event of such a sale or transfer, we may notify You by an announcement on the Website.
• Merger or Acquisition – We may transfer User’s Personal Information if we are acquired by/we acquire or merge with another company or transfer a part of our business, including the Website to a third party. Any third party or resultant entity that receives the User’s Personal Information pursuant to a merger, demerger or business transfer shall have the right to continue to use User’s Personal Information. In the event of such a sale or transfer, we may notify the Users.
• Legal and Regulatory Authorities – We may be required to disclose Your Personal Information due to legal or regulatory requirements. In such instances, we reserve the right to disclose Your Personal Information as required in order to comply with our legal obligations, including but not limited to complying with court orders, warrants, or discovery requests. We may also disclose Personal Information about our Users to law enforcement officers or others, in the good faith that such disclosure is reasonably necessary to enforce this Privacy Policy; respond to claims that any Personal Information violates the rights of third-parties; or protect the rights, property, or personal safety of Website, our Users or the general public. You agree and acknowledge that we may not inform You prior to or after disclosures made according to this section.

Notwithstanding anything mentioned hereinabove, we shall not be responsible for the actions or omissions of the parties (including but not limited to the entities listed above) with whom the Personal Information is shared, nor shall we be responsible and/or liable for any additional information User may chooses to provide directly to any third party.

7. DATA RETENTION:

We will retain Your Personal Information for as long as needed to provide You the Services. We may retain and use Your Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Consistent with these requirements, we will try to delete Your Personal Information upon reasonable request. Please note, however, that there might be latency in deleting Personal Information from our servers and backed-up versions might exist after deletion. In addition, we do not delete from our servers’ files that You have in common with other users.

8. SECURITY:

We value Your Personal Information, we will ensure an adequate level of protection. We have therefore implemented technology and policies with the objective of protecting Your Personal Information from unauthorised access and improper use and will update these measures as new technology becomes available, as appropriate. As a matter of security, we take back-up of systems periodically. Although we provide appropriate firewalls and protections, our systems are not hack proof. Data pilferage due to unauthorized hacking, virus attacks, technical issues is possible, and we take no liabilities or responsibilities for it.

You are responsible for all actions regarding the provision of Personal Information to third party or updations of the Personal Information on third party websites. Therefore, we do not recommend that You disclose your Personal Information to any third party without verifying the authenticity of such third-party website. If You choose to share Your Personal Information with third parties, You are solely responsible for the same. If You lose control over Your Personal Information, this may be subject to legally binding actions.

9. ACCESS TO THE WEBSITE:

Our Website is aimed at persons who can execute agreement legally. We therefore ask You, if You are not eligible to execute any agreement, not to send Your Personal Information (for example, Your name, address and email address) and to subscribe to our Website. Any online visitor, who is not a registered user of the Website, shall be able to access the Website but shall not be able to avail Services provided on the Website.

10. COLLECTION OF NON-PERSONAL INFORMATION:

We may automatically collect non-personal information about You such as the type of internet browsers You use or the website from which You linked to our Website. We may also aggregate details which You have submitted to the Website (for example, Your age and the town where You live). You cannot be identified from this information and it is only used to assist us in providing an effective Service on this Website. We may from time to time supply third parties with this non-personal or aggregated Information in connection with the Services and this Website.
The details related to the aggregation of orders shall be used for our reference. But the details of individual/personal shall not be used by us. For example - for the purpose of analysis the data shall be used by us regarding the information placed by people residing in Maharashtra. But the data and information related to your personal usage and Services obtained shall not be used by us.

11. INTERACTION BETWEEN YOU AND JUBILANT COACHING:

We are interested in Your views, and we value feedback from our Users, we therefore may set up contest, blogs, chat rooms for providing better Services and to receive Your feedback. You can also rate our Services upon receipt of them. However, we cannot control and be responsible for how other Users use Your feedback or any Personal Information which You make available to them through this Website. We encourage You to be careful about what Personal Information You disclose in this way.

Subject to any applicable law, any communication sent by You via the Website or through the blogs, chat rooms or otherwise to us (including without limitation content, images, audio, feedback etc. collectively "Feedback") is on a non-confidential basis, and we are under no obligation to refrain from reproducing, publishing or otherwise using it in any way or for any purpose. We can use the Feedback, including without limitation any ideas, inventions, concepts, techniques or know-how disclosed therein, for any purpose including without limitation developing, manufacturing and/or marketing Services. You agree You will not assert any ownership right of any kind in the Feedback (including without limitation copyright, patent, Trademark, unfair competition, moral rights or implied contract) and You hereby irrevocably waive the right to receive any financial or other consideration in connection with the Feedback, including without limitation acknowledgment of You as the source of the Feedback. Your submission of any Feedback shall constitute an assignment to us of all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the Feedback. For this reason, we ask that You do not send us any Feedback that You do not wish to assign to us, including any confidential information or any original creative materials. You shall be responsible for the content and information contained in any Feedback sent by You to the Website or otherwise to us, including without limitation for its truthfulness and accuracy. You shall not provide any malicious content and violate any third party’s legal rights.

12. NOTIFICATIONS:

If You register or respond to advertisements or posts on the Website or post any content on the Website, we may send You certain notifications, advertisements, promotions, surveys and specials. We may also send You any legally required notifications and certain notifications, including but not limited to, Service-related notices or notices regarding a change to any of our policies. For example, we may send You a notice regarding server problems or scheduled maintenance of the Website. You can opt out of certain e-mail communications from us, including our newsletters, updates, transaction notifications if any, advice on networking on the Website, notifications that a User has commented on Your posting, and notifications that You can refresh Your posting. We will not change Your preferences without Your consent.

13. THIRD PARTY LINKS:

We may have links to other website or You are referred to our Website through a link from another website. We shall not be responsible for the privacy policies and practices of other websites. Such content is subject to their terms of use and any additional guidelines and privacy information provided in relation to that use on their website.

We recommend that You check the policy of each website You visit to better understand Your rights and obligations especially when You are submitting any type of content on those third party website. Please contact the owner or operator of such website if You have any concerns or questions.

14. SOCIAL MEDIA:

You may wish to participate in social media website hosted by us which we make available to You. The main aim of the social media website is to facilitate and allow You to share content. However, we cannot be held responsible if You share Personal Information on social media website that is subsequently used, misused or otherwise appropriated by another user.

15. LOGOS, CONCEPTS, IDEAS:

We exclusively develop our logos, concepts and ideas for use in advertising, promotion, public relations and whatever else is appropriate to promote the services of our guests. You are not supposed to misuse, steal any of our creations, logos, and also not use any of our creations appearing on the Site for any purposes, otherwise the act may attract penal action.

16. INDEMNIFICATION:

User agrees to indemnify us, our partners, affiliates, officers, agents and employees and hold us harmless from and against any claims and demand, including reasonable attorney’s fees, made by any third party due to arising out of or relating to: (i) accuracy and correctness of Personal Information and contents that User submits or shares through the Website (ii) User’s violation of this Privacy Policy (ii) User’s violation of any rights of another User.

17. LIMITATION OF LIABILITY:

Website will not be liable for any damages, direct or indirect, incidental or consequential, and all liabilities (including for negligence, loss or damage such as loss of revenue, unavailability of system or loss of data and loss of Your Personal Information) and for use of or inability to use Services of any kind that is offered or to provide indemnity or any other remedy to You or any third party.

18. GOVERNING LAW AND DISPUTES:

This Privacy Policy is governed by the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules 2011, which is designed to protect Personal Information; other relevant laws, and Our policies. You agree that the Governing Laws in whatsoever case shall be Indian Laws and regulations.

Any dispute arising, between You and Jubilant Coaching shall be governed under the laws of India and courts of law at Thane, Maharashtra, India shall have exclusive jurisdiction over such disputes.

19. CHANGES TO THIS POLICY:

From time to time we may make changes to this Privacy Policy. If we make any substantial changes to this Privacy Policy and the way in which we use Your Personal Information we will post these changes on this page and it shall be Your responsibility to be aware of any significant changes. Please check our Privacy Policy on a regular basis.

20. CONTACT US:

If You have questions or concerns or grievances regarding this Privacy Policy, You can email Jubilant Coaching regarding grievance email-id at info@kalpanakhot.com.

We understand that timely delivery is crucial, and we make every effort to deliver your order within the estimated time frame specified during the checkout process. Please note that the estimated delivery time may vary based on factors such as product availability, destination, and shipping method selected.

Once you place an order, our dedicated team begins processing it promptly. This includes verifying the order details, conducting quality checks, and preparing the package for shipment. The order processing time may vary depending on the product, with some items requiring additional handling or customization.

To keep you informed about the progress of your delivery, we provide shipment tracking for most orders. Once your order is shipped, you will receive a confirmation email with a tracking number and instructions on how to track your package. This allows you to monitor the status of your shipment and estimate its arrival.